trading as Orien UK Ltd
BESPOKE BRANDED ITEMS MANUFACTURED
FREE OF COST Artwork or design service
We have an in-house design team with an up-to-date studio, where we can produce artwork for your required design ideas. All artwork is proofed by email before it goes to print. Printed proofs can be provided at a smaller surcharge of £ 7. These will be waived if agreed previously based on order quantities.
You can of course supply your own artwork as a file – preferably in EPS, high-res PDF, high-res JPEG/TIFF.
We accept various file formats that can be created by various programs. If you wish to design your own artwork on your own computer, please ensure the program you are using can export/save your artwork in any of the following file formats: EPS, PDF, JPEG or TIFF (all in high-res). Always try and design using the CMYK colour mode rather than RGB colour mode. This will ensure colours that we print will look closest to the colours on screen. For best results, artwork should be created in actual size, with a resolution between 300dpi and 600dpi.
WE CANNOT ACCEPT ANY LIABILITY FOR COLOUR ISSUES as ours is an economy print version with maximum possible savings for the production which are passed onto you.
Fonts are often a problem., so please make sure that texts are ‘outlined’, in ‘paths’ or ‘curved’. If you have any other types please let us know and we will certainly be able to work out something.
- We will generally email proof for approval but may not send a proof if the design is almost print ready or we have a re-order client.
- It is assumed that you have full rights to use the images, logos and other texts supplied for the design and we will not be liable for any breach of copyright. Method of usage, display or transmission is wholly the clients discretion. Please follow link http://www.communities.gov.uk/documents/planningandbuilding/pdf/326679.pdf for regulations.
UPLOAD FILES USING BUTTON HERE =>
PLEASE USE YOUR COMPANY NAME AS FOLDER/FILE NAME
Right click in the respective folders for options.
Please note this is a PUBLIC folder space and NOT secure.
Contact us if you require a secure platform.
When confirming order please make sure a manned delivery address (during business hrs) is used or else there may be an issue, as these are NOT time-definite deliveries and re-arranging deliveries may be charged by the courier company.
Turnaround time
- Our standard turnaround time (for shorter runs on standard type not custom shaped) are around 7/8 working days from final approval / order confirmation. - Turnaround time is an approximation and we do not guarantee deliveries.
- We can offer a priority mode on express delivery at a surcharge but we cannot guarantee, as we have to depend on the third party couriers or post. If the priority mode is not met, the surcharge is refunded.
Order Confirmations
We accept confirmations by SMS, WhatsApp, Facebook Messenger, Email or online order form.
Cancellation
- Once the order in confirmed/approved there will be a £5 charge for cancellation, if done the same day, as it is assumed we are processing these for the print
- If cancelled the following day (by 10am) there will be a 50% charge, as this will have been scheduled and setup for the print
- Other cancellations are normally not possible
Packaging
If you have special packaging or labelling requirements, please let us know at the time of the order. We will certainly try to accommodate it within the quote provided.
Delivery cost
Usually displayed on website, as couriers change rates from quite often.
Banners
- Our banners are in gloss finish and waterproof but not fireproof grade.
- Eyelets are generally fixed at around 2ft-2.5ft intervals, unless requested otherwise
- These are hemmed on all sides, unless requested otherwise
- These are not suitable for very windy conditions.
- The banner width/height/eyelet positions could have a tolerance of +/- 4%-5%.
- The colour output is an approximation and may not exactly match colour percentages.
- As these are custom printed items, no exchanges or refunds are made for confirmed orders unless damaged goods are received. Please check sample packs if you have doubts
- Prints may be folded and packaged based on postage requirements. This may create minor creases. If this is an issue for its usage, please do not place order
- We cannot replace banners that have been damaged due to any wear & tear after 1 month from delivery date, assuming it has been used properly and stored safely
Bags
- Bag proof images are for illustration purposes only but manufactured based on your specifications.
- You would need to allow for a size tolerance of +/- 10% and print variation of +/- 5%.
- The colour output is an approximation and may not exactly match colour percentages.
- We do NOT use vegetable dye inks, if this is an issue please let us know
- The ink is not suitable for direct contact with edible items
- The print quality is not photo-quality but similar to branding on fabric
General
- In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of our products.
Other products
Please check website or consult admin team before placing order
Deliveries
- We will require a manned address to accept the package as some couriers do require a signature
- Couriers may request a signature on delivery. Please check all goods before signing for them. Goods signed for are deemed to be ‘delivered as correct and in good condition’ and it can be very difficult for us to assist on any missing or damaged items at a later time
- Packaging issues have to be notified within 24 hrs of receipt of the delivery, with relevant details and supporting photographs. Suitable solutions will be discussed
- We will not be held responsible for failed deliveries which may be charged for rearranging by couriers. The buyer will need to contact the couriers to rearrange the delivery
- Turnarounds are an approximate and delivery day/time are not guaranteed
- If you require delivery to meet certain deadlines please check, as we cannot guarantee these
Payments
Company Name - Orien UK Ltd
VAT - GB 943 5248 15
Bank details
HSBC Bank, Sort Code: 40-45-08, Account Number: 32238942
- Payment by credit/debit cards & paypal will attract a surcharge of 2.95%
- Cheques should be made payable to ‘Orien UK Ltd’
- Payments address - Orien UK Ltd, 37 Lundholme, Heelands, Milton Keynes, MK13 7QJ
The information contained in this website is for general information purposes only. The details are provided by Orien Labels and whilst we try our best to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Orien Labels website or the information, products, services, or related graphics contained on the Orien Labels website for any purpose. Any decision that . You may take based on information in the Orien Labels website is entirely yours.
It is assumed that you have full rights to use the images, logos and other texts supplied for the design and we will not be liable for any breach of copyright. Method of usage, display or transmission is wholly the clients discretion. Please follow link http://www.communities.gov.uk/documents/planningandbuilding/pdf/326679.pdf for regulations.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this Orien Labels website.
Every effort is made to keep the Orien Labels website up and running smoothly. However, Orien Labels takes no responsibility for and will not be liable for the Orien Labels website being temporarily unavailable due to technical issues beyond our control. Through this Orien Labels website you may to link to other websites which are not under the control of Orien Labels . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.